Events
26 October 2026, Monday | 8:30 am - 4:30 pm
BMEN Masterclass: Business Operations and Human Resource Management for MSMEs 2026
📅 Date: 26 - 28 October 2026
📍 Venue: iCentre, Anggerek Desa
🕒 Time: 8:30 AM – 4:00 PM daily
🔗 Open to: Micro, Small, and Medium Enterprises (MSMEs) in Brunei
🧩 About the Masterclass
Struggling to manage daily operations? Finding it hard to lead your team effectively?
Join the BMEN Masterclass on Business Operations & Human Resource Management — a 3-day immersive learning experience designed to help MSME owners and managers streamline operations, strengthen team performance, and apply simple strategies for business growth.This Masterclass blends expert-led sessions, mentor talks, and practical business clinics to ensure you leave with actionable tools and new perspectives.
🎯 What You'll Learn
By the end of this Masterclass, participants will be able to:
- Understand the core principles of effective business operations
- Identify and resolve inefficiencies in current workflows
- Set SMART goals to improve business performance
- Apply simple, low-cost tools to automate repetitive processes
- Build and lead a more accountable, communicative, and motivated team
- Understand basic performance management systems and KPI.
🗓️ Schedule Overview
| Day | Focus Area | Key Activities | ||
|---|---|---|---|---|
| Day 1 (Monday, 26 Oct) | Operational Foundations & Process Optimization | Concepts, business processes - analysis and improvement, improvement strategies, business operations - practical exercise. | ||
| Day 2 (Tuesday, 27 Oct) | Eliminating Bottlenecks & Tech Integration | Bottleneck identification, risk mitigation, technology evaluation and selection, pain points and technology - practical exercise. | ||
| Day 3 (Wednesday, 28 Oct) | Team Alignment, Goal Setting & Action Plan. | HR in Business Operations, Goal settings, mentor talk - forum. |
Each day features expert mentors sharing real-world stories, small group discussions, and dedicated time for participants to reflect on their own business challenges.
🙋♀️ Who Should Join?
This Masterclass is ideal for:
- MSME founders and managers across all industries (retail, F&B, services, manufacturing, etc.)
- Entrepreneurs who manage their own teams or plan to hire soon
- Business owners looking to grow sustainably through better operations and people management
🤝 What to Expect
- High-impact sessions led by BMEN mentors
- Personalized feedback during business clinics
- Peer networking and cross-learning
- Hands-on tools, checklists, and templates
- Post-class support and follow-up mentorship opportunities