Events
19 August 2025, Tuesday | 8:00 am - 5:00 pm
BMEN Masterclass: Business Operations and Human Resource Management for MSMEs
📅 Date: 19 – 21 August 2025
📍 Venue: iCentre, Anggerek Desa
🕒 Time: 8:30 AM – 4:00 PM daily
🔗 Open to: Micro, Small, and Medium Enterprises (MSMEs) in Brunei
🧩 About the Masterclass
Struggling to manage daily operations? Finding it hard to lead your team effectively?
Join the BMEN Masterclass on Business Operations & Human Resource Management — a 3-day immersive learning experience designed to help MSME owners and managers streamline operations, strengthen team performance, and apply simple strategies for business growth.This Masterclass blends expert-led sessions, mentor talks, and practical business clinics to ensure you leave with actionable tools and new perspectives.
🎯 What You'll Learn
By the end of this Masterclass, participants will be able to:
- Understand the core principles of effective business operations
- Identify and resolve inefficiencies in current workflows
- Set SMART goals to improve business performance
- Apply simple, low-cost tools to automate repetitive processes
- Build and lead a more accountable, communicative, and motivated team
- Understand basic performance management systems and KPI.
🗓️ Schedule Overview
| Day | Focus Area | Key Activities | ||
|---|---|---|---|---|
| Day 1 (Tue, 19 Aug) | Introduction to Business Operations | Concepts, process mapping, improvement strategies, business clinic | ||
| Day 2 (Wed, 20 Aug) | Goal Setting & Project Management | Pain point identification, SMART goal setting, mentor case sharing | ||
| Day 3 (Thu, 21 Aug) | People & Performance Management | HR strategies, team dynamics, performance tracking, leadership mentor talk |
Each day features expert mentors sharing real-world stories, small group discussions, and dedicated time for participants to reflect on their own business challenges.
🙋♀️ Who Should Join?
This Masterclass is ideal for:
- MSME founders and managers across all industries (retail, F&B, services, manufacturing, etc.)
- Entrepreneurs who manage their own teams or plan to hire soon
- Business owners looking to grow sustainably through better operations and people management
🤝 What to Expect
- High-impact sessions led by BMEN mentors
- Personalized feedback during business clinics
- Peer networking and cross-learning
- Hands-on tools, checklists, and templates
- Post-class support and follow-up mentorship opportunities